Latest posts
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Roll Up Your Sleeves: Michael Gerard on 24 Years Building Wildwood Ovens

Michael Gerard imported one pizza oven in 1999, didn’t like it, and started casting his own. How Wildwood Ovens marketed a new category with YouTube, sells to chefs, and reached 32 countries.
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Natalie Yuse on Training the Customer to Be a Good Customer

Natalie Yuse started a Seattle boat detailing company at 19, afraid of water. Why she trains customers, pays surprise bonuses and never waits for perfect.
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Guest Readiness SOP: Get Booked on Podcasts Without Needing Oprah

Victoria Bennion has booked experts on podcasts since 2019 and turns away the ones who are not ready. Her seven-step readiness check, from the hold-off gate to counting the host as the first win. Free printable PDF, no email gate.
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Victoria Bennion on Why Podcast Guesting Beats Chasing Oprah

Victoria Bennion has booked experts onto podcasts since 2019. Why the host is often the client, and who should hold off until they have an offer.
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Your biggest competitor is the customer doing nothing
Jorge Chavez has trained sales teams for two decades. Ask a business owner who their competition is and they name a company. He says that is the wrong answer.
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AI Paste Audit SOP: Know What You Are Giving Away Before You Hit Enter

A public AI tool is two problems at once: a place your unreleased idea gets described, and a record someone else may later be entitled to read. IP attorney Richard Gearhart of Gearhart Law lays out both on the Unscripted Small Business podcast. Here is the six-step paste audit you can run this week.
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AI Cannot Be Your Author, and It Cannot Be Your Inventor Either

Richard Gearhart of Gearhart Law on what copyright, patents and trade secrets still protect once AI is in your workflow, and what quietly stops protecting you.
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Why a 5% Close-Rate Lift Beats 20% More Leads
Alex Radetic of Nuvo Agency on why a five percent close-rate lift beats twenty percent more leads, publishing price ranges, and fixing your Yelp reviews.
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Founder’s Prenup SOP: Have the Hard Conversation Before You Sign

A downloaded operating agreement that was not one nearly cost a founder $50,000. Six steps to settle with a co-founder before any paperwork exists.
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He Downloaded an Operating Agreement Off the Internet. It Wasn’t One.
Phil Crowley’s client downloaded an operating agreement off the internet. It was not one, and it nearly cost him $50,000 and his vodka distillery.